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FAQ

Where is my order?

A tracking number will be emailed as soon as your order is fulfilled. If you haven't received a tracking number please email info@kaluwa.co


How Do I know what size to get?

There is no need to worry because Kaluwa necklaces are one size fits all!


What’s the pendant made of?

Wood and a mixture of resin and various dyes. 


What should I do If my necklace breaks?

Email us a picture of your necklace at info@kaluwa.co we will send you another one for free!


Do you ship Internationally?

Yes, however international shipping costs vary.


What are standard shipping costs?

We currently offer standard (2 - 4 Day) shipping on all orders for under $3 dependent on your location. 


Any more questions please Email us at info@kaluwa.co